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Air By Lexvor Inc. — Terms and Conditions
Last Updated: October 2025
Operated by Air By Lexvor Inc., in partnership with Lexvor Inc.
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Device & Plans Terms
Financing With Affirm
When financing a device through Affirm, you will own the device and are 100% responsible for your affirm monthly payments.
*Payment options through Affirm are subject to an eligibility check, may not be available in all states, and are provided by these lending partners: affirm.com/lenders. Options depend on your purchase amount, and a down payment may be required. California residents: Affirm Loan Services, LLC is licensed by the Department of Financial Protection and Innovation. Loans may be made or arranged pursuant to California Financing Law license 60DBO-111681.
Payment options through Affirm are subject to eligibility, may not be available in all states, and are provided by these lending partners: affirm.com/lenders.
CA residents: Loans by Affirm Loan Services, LLC are made or arranged pursuant to a California Finance Lenders Law license
Losing Return Kit or Return Label
If you lost your return kit or return label we already sent to you, contact Client Service and request a replacement by emailing clientservice@lexvor.com. Lexvor will provide instructions to answer the questions or confusion behind the client's particular situation. Ensure your phone is securely packaged to avoid a possible Damaged Device Fee being assessed to your account.
Canceling Subscriptions
The subscription operates and applies on a month-to-month or year to year basis. If the customer cancels their month to month subscription, they are required to pay for their subscription for the remaining month which may be prorated for the used days of service at the discretion of Lexvor. Users must also nullify all outstanding balances related to monthly service plans and/or devices in which the users are in possession that are owned by Lexvor or have an outstanding balance that is owed to Lexvor. Users who do not fulfill these obligations acknowledge the escalated proceedings that Lexvor may take to recoup its product(s) or collect on outstanding balances such as having a users case submitted to a collections agency or legal and or financial prosecution.
Device Issues (Damaged, Lost, Stolen, etc.)
In the event that the customer's device has been damaged, lost, or stolen, please contact Lexvor via email at clientservice@lexvor.com for the necessary procedures. Further, if the device is lost or stolen, the customer may follow up by filing a claim online. If the customer has an issue with their device, they may contact Lexvor support via email at clientservice@lexvor.com for troubleshooting or assistance.
Billing/Payments
Even after a subscription term of month-to-months has ended, Lexvor still owns the device if that device was procured through Lexvor. If financing through Affirm the user will not be required or demanded upon to return the financed phone as the user will own the device in this scenario.; moreover, the customer will continue to make month-to-month payments based on their selected wireless plan-. Users may however be required to cover the remaining portion of the device financing terms when financed under promotional rates and discounts.
Lexvor does not accept prepaid credit cards for postpaid accounts as this payment method will generally be declined by our billing systems; additionally, if the user places an order with a prepaid credit card, the order will be immediately refunded and will also be canceled. Prepaid accounts may be allowed to use prepaid credit cards if the payment is successfully processed. In the event the customer cancels their subscription and continues to be charged, Lexvor will credit this charge back to the original account. The user agreement cannot be changed. Please check your email for your emailed copy to view your user subscription agreement or email clientservice@lexvor.com.
Additional policies available at https://www.lexvor.com/billing.
Fees & Rights To Charge Fees
Lexvor may at anytime these events occur charge the fees as follows:
Lost or Stolen Devices: In the event, you have lost a Lexvor owned device you must report it to Lexvor within 72 hours. If you fail to do so you will be subjected to regular billing and fees as listed in your agreement. In the event you lose a device and choose not to pay for a replacement device Lexvor will suspend your active services at your request immediately and you will not be charged for any month unused for network services. Device subscription charges will still be applied until the said device can be (1) repaired (2) recovered (3) returned (4) properly investigated. Your monthly service cost will continue to generate until your services are properly terminated. Lexvor has the right to investigate each incident in the manner which Lexvor chooses. Your account will remain suspended indefinitely until Lexvor has completed its own investigation. If and when Lexvor has completed its investigation and has valid proof that the device was lost in a manner which may not be categorized as intentional, malicious or heinous act, Lexvor will lift your suspension and you may choose to create a new subscription. You may not be able to finance a new device through Lexvor if the customer account handlings have been deemed as an intentional, malicious or heinous act. If the device is lost and unable to be recovered, you may be due for the remaining finance balance charges and up to the full device value. Lexvor does not have any jurisdiction over lost or stolen Affirm financed devices. Lexvor will allow users to refinance a device through Affirm at full value to procure a device for the users wireless services. Users may be able to temporarily lease a Lexvor owned device in a scenario where a device is lost or stolen depending on stock availability and company discretion.
Payments Fees: If for any reason you have missed more than 30 days from payments due date, Lexvor will charge you for the final day ending a 30-day cycle and proceed to deactivate (terminate) your account. At this time you will be charged for the remainder of the subscription balance owed; including the balance of the device which must be returned. If the device is not returned, the above statement applies. Lexvor allows qualified customers to lease a device(s) from the platform; further, all monthly and/or initial payments follow the same flat rate. ALL UNLIMITED PLANS: All Lexvor Wireless services subject to terms and conditions in the Wireless Customer Agreement (Phone User Agreement | Lexvor). Advertised monthly price includes monthly plan charge for talk, text and data & monthly per-line phone access charge for access to such services.
OTHER RESTRICTIONS & FEES: Initiation/upgrade fee per line & deposit may apply.
Compliance Fee
The Compliance Fee is charged to cover Lexvor Inc's expenses associated with complying with various federal and state regulations, taxes, and fees. These include, but are not limited to: (i) state and federal Telecommunications Relay Service Programs, (ii) the Federal Universal Service Fund Program, (iii) a range of international, federal, state, municipal, local, and other governmental franchise, excise, public utility, and telecommunications taxes, fees, and charges currently in effect or enacted in the future, and (iv) additional costs incurred by Lexvor Inc. to adhere to government regulations and programs, which may not necessarily be taxes or fees required for collection by local, state, or federal governments.
Unlimited Plan*
$10 Plus Taxes & $2 Administrative Fees
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Only 1GB+ throttle down to 5MBPS till 10GB. 1mbps after 10GB
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Unlimited calls & texts
*Subject to Network Congestion
*Subject To Network Abuse
This plan is available to both new and existing Lexvor users. This plan features prioritized network services up to 1 GB of used cellular data, cellular data services are unlimited and are not subjected to shutdowns within reasonable usage and network abuse policies.This plan however is subject to network congestion and throttling once 1 GB of cellular data has been consumed in a single monthly cycle. Unlimited Hotspot Not included. Credit approval not required, deposit may be required for device leasing, social security verification required for device leasing, activation payment required.
Capable device required for some features. Not combinable with certain offers. Switching plans may cause you to lose current plan/feature benefits; ask a rep for details. Unlimited talk & text features for direct communications between 2 people; others (e.g., conference & chat lines, etc.) may cost extra. Some messages, including those over 1MB, use data and may be unavailable in some locations. Roaming: U.S. roaming and on-network data allotments differ: roaming speeds and usage capabilities may vary by location. High-speed data is US only; Users on this plan at the base level come equipped with unlimited talk, text, data, and hotspot services. Reasonable Use and Network Abuse policies apply.
Administrative Fees are applied. Activation: Fee of $0 applied for all new lines plus cost of plan $10 for a total Activation Charge of $10 plus taxes and administration fees. Monthly plan charges are required to be prepaid at the time of purchase. Monthly subscriptions will be set to the first day of the following month unless otherwise requested for an updated payment date. Financing: Users will make device payments using Affirm, no initiation payments required, only device taxes when financing a new device. Cash: Users will make a one time payment for new device purchases, no initiation payments required only device taxes when purchasing a new device. Leasing: Indicated leasing payment required to be paid on a monthly basis, leasing agreement must be signed, initiation payment required. Initiation payments are formatted as a refundable deposit which must be paid at the initial time of purchase prior to the shipping of devices to the customer. Initiation amount is set at $599.00 per device which is a refundable deposit upon surrender of the Lexvor device in possession by the customer assuming the device is returned in good working condition free of internal or external damages. Device Leasing adds an additional $10 per month charge per device to the Total Monthly Charges. Additional regulatory fees apply to each line for government required fees applied to each active line. Regulatory fees currently applied at $1.50 per month per line. This cost is subject to change. International coverage available with requisite plan, see terms and conditions as listed. Additional purchase and request may be required for some services and locations. elsewhere. Usage may incur additional fees in some countries as rates do vary. Service may be terminated or restricted for excessive roaming. Not for extended international use; you must reside in the U.S. and primary usage must occur on our U.S. network. Devices must register on our U.S. network before international use. Videos stream capable at 480p quality. Some users may need to request for enhanced video streaming depending on activated plan type. Optimization may affect speed of video downloads; does not apply to video uploads. For best performance, leave any video streaming applications at their default automatic resolution setting.
Pool Party Participant Plan*
$10 Plus Taxes & $2 Administrative Fees
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Only 2GB+ throttle down to 5MBPS
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Unlimited calls & texts
*Subject to Network Congestion
*Subject To Network Abuse
This plan is available to Unlimited Plan lines who join a pool as a participant. While still under the Unlimited Plan, participants of a pool with 100 participants receive an automatic boost in prioritized cellular data, recieving 10 GB of priority data instead of the standard 2 GB at no extra cost. This plan features prioritized network services up to 10 GB of used cellular data, cellular data services are unlimited and are not subjected to shutdowns within reasonable usage and network abuse policies. This plan however is subject to network congestion and throttling once 10 GB of cellular data has been consumed in a single monthly cycle. Credit approval not required, deposit may be required for device leasing, social security verification required for device leasing, activation payment required.
Capable device required for some features. Not combinable with certain offers. Switching plans may cause you to lose current plan/feature benefits; ask a rep for details. Unlimited talk & text features for direct communications between 2 people; others (e.g., conference & chat lines, etc.) may cost extra. Some messages, including those over 1MB, use data and may be unavailable in some locations. Roaming: U.S. roaming and on-network data allotments differ: roaming speeds and usage capabilities may vary by location. High-speed data is US only; Users on this plan at the base level come equipped with unlimited talk, text, data, and hotspot services. Reasonable Use and Network Abuse policies apply.
Administrative Fees are applied. Activation: Fee of $0 applied for all new lines plus cost of plan $10 for a total Activation Charge of $10 plus taxes and administration fees. Monthly plan charges are required to be prepaid at the time of purchase. Monthly subscriptions will be set to the first day of the following month unless otherwise requested for an updated payment date. Financing: Users will make device payments using Affirm, no initiation payments required, only device taxes when financing a new device. Cash: Users will make a one time payment for new device purchases, no initiation payments required only device taxes when purchasing a new device. Leasing: Indicated leasing payment required to be paid on a monthly basis, leasing agreement must be signed, initiation payment required. Initiation payments are formatted as a refundable deposit which must be paid at the initial time of purchase prior to the shipping of devices to the customer. Initiation amount is set at $599.00 per device which is a refundable deposit upon surrender of the Lexvor device in possession by the customer assuming the device is returned in good working condition free of internal or external damages. Device Leasing adds an additional $10 per month charge per device to the Total Monthly Charges. Additional regulatory fees apply to each line for government required fees applied to each active line. Regulatory fees currently applied at $1.50 per month per line. This cost is subject to change. International coverage available with requisite plan, see terms and conditions as listed. Additional purchase and request may be required for some services and locations. elsewhere. Usage may incur additional fees in some countries as rates do vary. Service may be terminated or restricted for excessive roaming. Not for extended international use; you must reside in the U.S. and primary usage must occur on our U.S. network. Devices must register on our U.S. network before international use. Videos stream capable at 480p quality. Some users may need to request for enhanced video streaming depending on activated plan type. Optimization may affect speed of video downloads; does not apply to video uploads. For best performance, leave any video streaming applications at their default automatic resolution setting.
Pool Party Host Plan*
$15 Plus Taxes & $2 Administrative Fees
Pool Party Host Plan 1-10 Participants
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Only 10GB throttle down to 5MBPS
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Domestic Voice : Unlimited Data
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International Long Distance Calling
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Domestic SMS/MMS
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International Roaming Data : 2GB Daily
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International Roaming Voice
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International Roaming SMS
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Hotspot ( Hotspot Data Combined With Cellular Data )
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Wifi Calling
Pool Party Host Plan 11-25 Participants
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Domestic Data Speed : 50GB throttle down to 100mbps
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50GB throttle down to 50mbps
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Domestic Voice
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International Long Distance Calling
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Domestic SMS/MMS
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International Roaming Data : 2GB Daily
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International Roaming Voice
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International Roaming SMS
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Hotspot Data Speed : 20GB+ throttle down to 50mbps
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Wifi Calling
Pool Party Host Plan 100+ Participants
* All Non Host users Gain 10GB of Priority Data
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Domestic Data Speeds : 100GB throttle down to 100mbps
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100GB throttle down to 50mbps
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Domestic Voice
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International Long Distance Calling
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Domestic SMS/MMS
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International Roaming Data : 2GB Daily
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International Roaming Voice
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International Roaming SMS
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Hotspot Data Speed : 100GB throttle down to 50mbps
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Wifi Calling
*Subject to Network Congestion
*Subject To Network Abuse
This plan is available to both new and existing Lexvor users. This plan features prioritized network services up to 300 GB of used cellular data, cellular data services are unlimited and are not subjected to shutdowns within reasonable usage and network abuse policies. This plan however is subject to network congestion and throttling once the monthly amount of priortizied cellular data has been consumed in a single monthly cycle. Unlimited Hotspot included. Credit approval not required, deposit may be required for device leasing, social security verification required for device leasing, activation payment required.
Capable device required for some features. Not combinable with certain offers. Switching plans may cause you to lose current plan/feature benefits; ask a rep for details. Unlimited talk & text features for direct communications between 2 people; others (e.g., conference & chat lines, etc.) may cost extra. Some messages, including those over 1MB, use data and may be unavailable in some locations. Roaming: U.S. roaming and on-network data allotments differ: roaming speeds and usage capabilities may vary by location. High-speed data is US only; Users on this plan at the base level come equipped with unlimited talk, text, data, and hotspot services. Reasonable Use and Network Abuse policies apply.
Administrative Fees are applied. Activation: Fee of $0 applied for all new lines plus cost of plan $15 for a total Activation Charge of $15 plus taxes and administration fees. Monthly plan charges are required to be prepaid at the time of purchase. Monthly subscriptions will be set to the first day of the following month unless otherwise requested for an updated payment date. Financing: Users will make device payments using Affirm, no initiation payments required, only device taxes when financing a new device. Cash: Users will make a one time payment for new device purchases, no initiation payments required only device taxes when purchasing a new device. Leasing: Indicated leasing payment required to be paid on a monthly basis, leasing agreement must be signed, initiation payment required. Initiation payments are formatted as a refundable deposit which must be paid at the initial time of purchase prior to the shipping of devices to the customer. Initiation amount is set at $599.00 per device which is a refundable deposit upon surrender of the Lexvor device in possession by the customer assuming the device is returned in good working condition free of internal or external damages. Device Leasing adds an additional $10 per month charge per device to the Total Monthly Charges. Additional regulatory fees apply to each line for government required fees applied to each active line. Regulatory fees currently applied at $1.50 per month per line. This cost is subject to change. International coverage available with requisite plan, see terms and conditions as listed. Additional purchase and request may be required for some services and locations. elsewhere. Usage may incur additional fees in some countries as rates do vary. Service may be terminated or restricted for excessive roaming. Not for extended international use; you must reside in the U.S. and primary usage must occur on our U.S. network. Devices must register on our U.S. network before international use. Videos stream capable at 1080p quality. Some users may need to request for enhanced video streaming depending on activated plan type. Optimization may affect speed of video downloads; does not apply to video uploads. For best performance, leave any video streaming applications at their default automatic resolution setting.
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Mexico & Canada Roaming
International coverage may not be available in some places; additional purchase required for data. Calls to and from international countries, including over Wi-Fi, may be charged additional $.25/min. (no charge for Wi-Fi calls to US, Mexico and Canada). Usage may be taxed in some countries. Service may be terminated or restricted for excessive roaming. Not for extended international use; you must reside in the U.S. and primary usage must occur on our U.S. network. Devices must register on our U.S. network before international use. Mexico & Canada calling, texting and roaming is available with Lexvor network plans. Some international services may need to be activated by request.
Some international services may be limited due to usage restrictions.
Global Roaming
This plan is provide by request only. Not all request will be granted and or approved. Terms subject to change. Global roaming plans are available strictly on a request basis and will be customized according to travel itineraries and specific country international service rates. Users may request for a higher usage international plan for their travels however they also acknowledge that this plan is associated with increased charges. There will be an additional charge for usage that exceeds the monthly allotment. International coverage may be limited to 2G, 3G and 4G in certain locations. Speeds may vary based on location and service, and connectivity is not guaranteed. Lexvor is not responsible for poor signal quality outside of the United States. By using this service, you acknowledge and agree to these terms and conditions.
This plan is subject to change at any time without notice.
Lexvor is not responsible for any additional charges or fees incurred while using this service. It is the responsibility of the user to check for coverage in their destination before using this service. Lexvor is not responsible for any damages or losses that may occur while using this service. The user is responsible for complying with all local laws and regulations while using this service. The user is responsible for any fees or charges incurred as a result of using this service. International coverage may not be available in some places; additional purchase required for data. Calls to and from international countries, including over Wi-Fi, may be charged additional $.50/min. (no charge for Wi-Fi calls to US, Mexico and Canada). Usage may be taxed in some countries. Service may be terminated or restricted for excessive roaming. Not for extended international use; you must reside in the U.S. and primary usage must occur on our U.S. network. Devices must register on our U.S. network before international use.
TERMS OF USE
Please respect Lexvor, its representatives, and other users of the Lexvor Service. Don't engage in any activity, post any User Content, or register and/or use a username, which is or includes material that: is offensive, abusive, defamatory, pornographic, threatening, or obscene;
is illegal, or intended to promote or commit an illegal act of any kind, including but not limited to violations of intellectual property rights, privacy rights, or proprietary rights of Lexvor or a third party; includes your password or purposely includes any other user's password or purposely includes personal data of third parties or is intended to solicit such personal data; includes malicious content such as malware, Trojan horses, or viruses, or otherwise interferes with any user's access to the Service; is intended to or does harass or bully other users; impersonates or misrepresents your affiliation with another user, person, or entity, or is otherwise fraudulent, false, deceptive, or misleading; uses automated means to artificially promote content; involves the transmission of unsolicited mass mailings or other forms of spam ("spam"), junk mail, chain letters, or similar, including through the Lexvor inbox; involves commercial or sales activities, such as advertising, promotions, contests, sweepstakes, or pyramid schemes, that are not expressly authorized by Lexvor; links to, references, or otherwise promotes commercial products or services, except as expressly authorized by Lexvor; interferes with or in any way disrupts the Lexvor Service, tampers with, breaches, or attempts to probe, scan, or test for vulnerabilities in the Service or Lexvor's computer systems, network, usage rules, or any of Lexvor's security components, authentication measures or any other protection measures applicable to the Service, the Content or any part thereof; or conflicts with the Agreements, as determined by Lexvor.
You acknowledge and agree that posting any such content may result in immediate termination or suspension of your Lexvor account. You also agree that Lexvor may also reclaim your username for any reason.
Please be thoughtful about how you use the Lexvor Service and what you share. Remember that shared or publicly available information may be used and re-shared by other users on Lexvor or across the web, so please use Lexvor carefully and be mindful of your account settings. Lexvor has no responsibility for your choices to post material on the Service.
Your password protects your user account, and you are solely responsible for keeping your password confidential and secure. You understand that you are responsible for all use of your username and password on the Service. If your username or password is lost or stolen, or if you believe there has been unauthorized access to your account by third parties, please notify us immediately and change your password as soon as possible.
In order to use the Lexvor Service and access the Content, you need to (1) be 18 or older, (2) have the power to enter a binding contract with us and not be barred from doing so under any applicable laws, and (3) be resident in a country where the Service is available. (4) You also promise that any registration information that you submit to Lexvor is true, accurate, and complete, and you agree to keep it that way at all times.
Changes to the Agreements
Occasionally we may, at our discretion, make changes to the Agreements. All changes can be viewed on www.lexvor.com or at www.lexvorwireless.com. Changes and updates to agreement can be made with or without notice. In some cases, Lexvor may notify users in advance of changes for the continued use of the Service after the changes have been made users will constitute your acceptance of the changes. For questions, concerns, and assistance please contact clientservice@lexvor.com via email.
Errors on Our Site
We try to be as accurate as possible, however we stress progress not perfection. Despite our best efforts, should errors occur, please inform us and we will rectify the issue immediately. For any reason presented, we may cancel your order or contact you for instructions on the order.
ADDITIONAL TERMS AND CONDITIONS
Lexvor prepaid and postpaid requirements may differ. Lexvor prepaid and postpaid single line and multi line plans are subject to all Lexvor Terms & Conditions and Policies, in addition to the terms described here. Advertised prices do not include recovery fees, billing fees, add-ons, financing, or any other non-required or unexpected charges and fees. Taxes, fees, and additional restrictions may apply. Initiation payment required for activation in advance. Pending active subscription required. Plans must be activated within 30 days of purchase. Not combinable with other offers. By activating/using Lexvor wireless services, you acknowledge and agree to be bound by the full Terms & Conditions and policies and agreements listed on www.lexvor.com and www.lexvorwireless.com as well as any other agreements in association with Lexvor Inc. Pricing, promotions, and terms & conditions are subject to change and may be modified or terminated at any time without notice. Data: 5G and 4G LTE access requires a capable device and SIM within an appropriate coverage area. Actual availability, speed, and coverage may vary. Unlimited Data, All plans will be Unlimited and will never result in plan suspension or restriction for usage purposes with reasonable and equitable use. One month equals 30 days for usage and billing patterns, cycles, and purposes. Unlimited on handset and network only. Video streams at High Definition quality (480p-4K) on Unlimited Plans. Data in U.S. only International Roaming not available at this time. Hotspot. Tethering or hotspot data usage draws from monthly allotment of high-speed data or draws from throttled data plan if high-speed data has been exhausted. Unlimited Plans are limited to above usage patterns of high-speed plan data per month. Lexvor Wireless service is provided by Lexvor Inc. Use of Lexvor's wireless service is subject to any and all Lexvor Terms & Conditions and legal proceedings. All rights reserved.
All Lexvor users acknowledge that by creating their account, making their purchase, and/or activating a line thereby agree and must abide by all Lexvor Inc. terms and conditions. Please refer to all terms listed and available at www.lexvor.com and www.lexvorwireless.com.
CLASS ACTION WAIVER. LEXVOR INC. AND YOU EACH AGREE THAT ANY PROCEEDINGS, WHETHER IN ARBITRATION OR COURT, WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS OR REPRESENTATIVE ACTION OR AS A MEMBER IN A CLASS, CONSOLIDATED OR REPRESENTATIVE ACTION. Neither you, nor any other customer, can be a class representative, class member, or otherwise participate in a class, consolidated, or representative proceeding against Lexvor Inc.
Lexvor · United States · Irvine · CA
For details on our coverage map. LIMITS: Select devices only (sold separately). Max 10 devices/plan. ADDITIONAL MONTHLY FEES & TAXES: Additional monthly fees and taxes may apply and be charged with or without notice. All offers, programming, promotions, pricing, terms, restrictions & conditions subject to change & may be modified, discontinued, or terminated at any time without notice.
Contact Information
For questions about these Terms or our policies, please contact:
Air By Lexvor Inc.
customerservice@airbylexvor.com
Operated under the laws of the State of Wyoming
In Partnership with Lexvor Inc.
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© 2026 Air By Lexvor Inc. — All Rights Reserved
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