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Quick Guide to Activating Your Device with eSIM

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Step 1: Check Device Compatibility

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• Ensure your device supports eSIM technology.

• Verify that your device is unlocked and compatible with our network.

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Step 2: Obtain Your eSIM QR Code or Activation Information

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• Get the eSIM QR code or activation details from below. This might be sent via email, provided in a

• physical card, and accessible below.

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Step 3: Set Up the eSIM on Your Device

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1. For iPhone:

   • Go to Settings > Cellular > Add Cellular Plan.

   • Scan the QR code or enter the activation information manually if required.

2. For Android:

   • Go to Settings > Network & Internet or Connections > Mobile Network > Advanced > Add Carrier.

   • Scan the QR code or manually enter the activation details.

3. For Windows Devices:

   • Go to Settings > Network & Internet > Cellular > Add a new profile.

   • Enter the activation details or scan the QR code.

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Step 4: Complete Activation

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• Follow any additional on-screen instructions to complete the activation process.

• Wait for the device to connect to the network, which may take a few minutes.

Step 5: Confirm Activation

• Ensure that your device shows a network signal and is connected to the desired network.

• Test calling, messaging, and data services to confirm everything is working correctly.

Troubleshooting

• No Signal: Ensure the eSIM is correctly installed and that your plan is active.

• Error Messages: Double-check the QR code or activation information for any errors.

• Contact Support: If issues persist, contact your network provider's customer support for assistance.

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